Vice President and Head of Design

Lead an 80+ person global design, research, and content organization spanning the US, Canada, UK, Hungary, and India. Partner with product, engineering, and compliance leaders to create experiences that serve Directors, General Counsel, and Compliance Officers in high-trust, regulated environments.

• Open Finance & Platform Design: Directed end-to-end redesign of Boards, Diligent’s flagship governance platform, ensuring interoperability and secure data exchange aligned with financial compliance standards.

• AI-Driven Innovation: Spearheading design of GovernAI, a suite of AI-powered features for governance workflows, launching 2025. Authored the AI Playbook establishing patterns, principles, and ethical guidelines for AI use across the portfolio.

• Global Team Optimization: Reorganized leadership and team structures to align with product portfolio strategy, driving performance, design quality, and localization for diverse markets.

• Cross-Functional Influence: Embedded design into go-to-market, compliance, and engineering processes to ensure end-to-end alignment from concept to customer adoption.

Today

Directed a 120+ person multi-disciplinary design organization at a Fortune 110 financial services firm, supporting advisor-led and client-facing digital experiences, AI-powered planning tools, and integrated insurance/investment platforms.

• B2B2C Financial Platforms: Oversaw design for Planning Experience (PX), an integrated insurance + investment platform that generated 30,000+ plans in its first 90 days, achieved near-100% advisor adoption, and won Best InsurTech Solution (2022).

• Mobile Transformation: Led flagship mobile app redesign aligning with advisor-led planning, driving 20.3% YoY growth in monthly active users and 7.1% MoM session growth.

• Scalable Design Ops: Scaled team from ~60 to 120+, implemented enterprise-wide design KPIs, and built frameworks to integrate design directly into product and business OKRs.

• Regulatory & Compliance Alignment: Partnered with legal and compliance teams to ensure financial products and experiences met or exceeded regulatory requirements while maintaining exceptional UX.

Vice President and Head of Design

2021-2024

Product Design Manager

Led design for the People Engineering pillar, focusing on Recruiting Products that operate at massive global scale, connecting platform capabilities to user needs through APIs, workflows, and data integrity.

• Platform-First Thinking: Directed design for systems that source, evaluate, and hire talent worldwide, ensuring data security, process compliance, and equitable user experiences.

• Data-Driven UX Innovation: Advocated for structured candidate data capture to enable fairer, faster hiring, improving pass-through rates from pre-screen to tech screen.

• Inclusive Experience Design: Led vision sprint addressing under-represented candidate hiring by designing upskilling and reskilling pathways, aligning DEI goals with long-term platform capabilities.

• Cross-Functional Influence: Partnered with research, content design, engineering, and product management to identify high-impact, unscoped opportunities and bring them to market rapidly.

2020-2021

Principal, Design Transformation

I worked directly with InVision clients to level up their design practice and help their larger business understands the value of design, often through a variety of methods including customized, inclusive presentations and workshops for audiences across the organization.

I also regularly hosted and facilitated Design Leadership Forum dinners across the country where I'd lead discussions and connect topical themes with design and product leaders from the world's leading teams.

2018-2019

General manager of a 30 person product design & user experience team that served 5 business units across the global stock exchange and fintech leader.

Global Head of Design and User Experience

2011-2018